How To Recover a Steam Account That Has Been Hacked

It’s a fear that all gamers have at some point: their Steam account will be hacked. With games, saves and precious in-game items at stake, it’s easy to worry when your account information is compromised. If you are one of the few unfortunates whose account has been hacked, don’t panic.

In this article, we’ll walk you through the steps you need to take to secure your account and get back up and running. So, whether your account has been hacked or you just want to stay informed, keep reading!

Steps to take when Steam is hacked

Like any other modern online platform, Steam is not immune to hackers. Indeed, there have been several reports of people having their account hacked and unable to access their games or information.

Once they gain access, hackers can cause serious damage, including deleting games, changing account information, and stealing personal information. They may even steal your games for sale on the black market.

So, what do you do if your Steam account gets hacked?

Run an antivirus program immediately

As soon as you realize something is wrong with your Steam account, it’s important to take immediate action to minimize the damage and protect your data.

One of the first steps you should take is to run an antivirus program to scan your system for malware. Hackers often use malicious software to gain access to your account and steal sensitive information. An antivirus program can help detect and remove this malware, protecting your computer from further damage.

In addition, running an antivirus scan can help identify other files or programs that the hackers may have hacked. It can also help protect your device from future attempts to access it.

When choosing an antivirus program, don’t worry too much about the specific tool you choose at the moment. Avast, Bitdefender, and Norton Security all work well, despite some controversies over their use. All three services also offer free trials, so you always have the option to cancel once your Steam account runs out.

Change your password

Changing your password regularly is always a good idea, but it’s even more important if you think your account has been hacked. After all, if a hacker already has access to your account, he already knows your current password or at least knows a way around it. However, you always have the upper hand because your password is linked to your email address or phone number.

Here’s how to change your password on Steam:

  1. Log in to your Steam account in a browser of your choice.
  2. Click on the Steam menu in the top right corner and select “Settings” from the drop-down list. This should open the Settings dialog box that displays your username, email address, Valve Anti-Cheat (VAC) status, and security status.
  3. Click on ‘Change password’. This should open a second dialog where you should choose how you want to change your password.
  4. Assuming you still have access to the email address associated with your account, select “Email an Account Verification Code.”
  5. Now open your email account in a new window and get the code sent by Steam.
  6. Navigate to the original window, enter the code in the field provided and press the “Continue” button.
  7. Enter the new password twice in the appropriate fields and then click on “Change password”.

Once you have successfully submitted your new password, all active logins will be logged out, including any hackers who hacked into your account. You must log in again with your new password.

Your new password must be strong to eliminate any weaknesses that hackers may have exploited to compromise your account. In this connection:

  • Eight characters is the bare minimum, but twelve or more is even better. The longer your password is, the harder it will be for someone to crack it.
  • Your password must contain a combination of upper and lower case letters, numbers and symbols. This makes it much more difficult for hackers to use brute force methods to guess your password.

If the hacker locked you out of your account, you can still reset your password as follows:

  1. Open the Steam login page and click on “Forgot your password?”
  2. Enter your username and the email address associated with your account and click the “Search” button.
  3. Click on ‘Email an Account Verification Code’.
  4. Open your email account in a new tab and copy the code sent by Steam.
  5. Return to Steam, enter the code in the field provided and press the “Continue” button.
  6. Enter your new password and click on “Change password”.

Contact Steam Support

If you no longer have access to your account and cannot change your password because you no longer have access to the email address associated with your account, you must contact Steam Support immediately.

Here’s how:

  1. Visit the Steam homepage and click the login button in the top right corner.
  2. Click on “Forgot your password?” at the bottom of the page. This should take you to the Steam support page where several account access issues are listed.
  3. Click on “My Steam account was stolen and I need help recovering it.” This should open a page with general guidelines for securing your account.
  4. Scroll down to the bottom of the page and click “Reset my password”.
  5. Enter the email address or phone number associated with your account and click the search button. At this point, Steam’s algorithms will search for your account in the background.
  6. If your Steam account cannot be found, you will be prompted to search again, this time using your account name. Select ‘Search with my account name’.
  7. Enter your account name and click the search button.
  8. If Steam still can’t find your account, you’ll be prompted again to search for a different email address or account name. Fill in this information and click on “Search”.
  9. If there is currently no trace of your account, you will be given the option to create a support ticket. To do this, select “you can click here to contact Steam Support”.
  10. Complete and submit the form provided. Steam Support will contact you at the email address provided on that form.

Depending on the number of requests submitted, it may take up to a day for Steam Support to contact you.

What to do if items are stolen from your account?

If you’re unlucky, hackers will break into your Steam account and give away your purchases, including games and in-game items like skins and weapons. But is there a way to get these items back?

Unfortunately, there isn’t. According to Steam Support, the platform does not recover lost items because possession of such items changes hands several times before the original owner submits a recovery request.

In these circumstances, Steam considers it extremely difficult to recover the items without duplication or unfair removal of the items from another innocent gamer’s account. Specifically, they claim that duplication would lower the value of the items, which would negatively impact all traders on the platform.

However, it is important to note that every situation is different and you should never rule out getting your items back. Once you discover that your items are missing, you should take steps to notify Steam Support immediately. The sooner you do this, the more likely you are to get your stock back.

Selfishly protect your account

Steam is one of the most popular gaming platforms in the world, with over 125 million users. Unfortunately, this also makes it a prime target for hackers. A hacked Steam account can lead to stolen money, games and other items. This can be very frustrating and disturbing.

If it happens to you, you should try to change your password immediately. If you are unable to do so, please create a support ticket and be given the opportunity to discuss the matter with a Steam Support representative.

What if your account hasn’t been hacked yet, but you want to lead the way?

First, never use the same password for more than one account. If a hacker gains access to your Steam account, they can also use that password to access your other accounts. That’s why it’s important to have a unique password for each of your online accounts.

Second, make sure your password is strong. A strong password is at least 8 characters long and contains a combination of upper and lower case letters, numbers and symbols. Avoid using easy-to-guess words like “password” or your birthday.

Third, enable two-factor authentication (2FA) on your account. This requires you to enter a code from your phone or an authentication app every time you log in, making it much harder for hackers to access your account.

Finally, be careful what information you share online. Hackers can use social engineering techniques to trick you into revealing sensitive information, such as your password or date of birth. So be careful.

Have you been the victim of a hacking incident on Steam? How did you get your account back? Feel free to share tips and tricks with fellow gamers in the comments below.

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