How to Change the Email on an Xbox Account

There are many reasons to change the email address on your Xbox account. It could be an old address you want to get rid of, one that is full of spam and unnecessary emails, or maybe you want to organize all your accounts under one address. This article explains how to change your registered email address on your Xbox account to avoid missing important messages.

Change the email address on your Xbox account

To change the old email address on your Xbox Live account, you’ll need to change your Microsoft account details. Unfortunately, the two services are connected, and Xbox does not have its own website.

However, be warned. If the email address you signed up for is a Microsoft domain, such as,, or, the email address will be deleted permanently. Microsoft does not allow repeated use of email addresses that you have added/created, even if the address has been removed.

To change your email address, visit your Microsoft account page. If you’ve forgotten your credentials, visit the Microsoft forgot email or password page and follow these steps:

  1. Sign in to your Microsoft account if you haven’t already.
  2. Click on the “Your data” navigation link at the top of the page.
  3. Scroll down the page to the “Account Info” section, then click the “Edit Account Information” link on the right.
  4. The “Manage how you sign in to Microsoft” page appears. click on “add email address” in the “Account Alias” section.
  5. Type the new “e-mail address,” then click “Add alias.”
  6. Follow the instructions that appear to verify the address you just entered.
  7. click on “Set priority” to make the New email address the primary one for your account.
  8. Now you can delete the old email address if you wish, as long as it is no longer the primary email address. Choose which alias you want to remove and then click “Remove.”
  9. Select “To confirm” to complete the uninstallation process.
  10. You should now have a new email address to sign in to your Xbox account.

Replace a lost Xbox email address

If you’ve lost your Xbox sign-in email address or forgot the password you signed in with, changing the old one will be a little different. Xbox Support can’t help you change the address, so you should try to get into your account.

How to change the email on an Xbox

There are several ways to find the email address you used to sign up for your Xbox account. Once you have the correct email address, you can use it to log into your account, change your password, or add an alias email address.

Check alternate email accounts to find your primary Xbox email

If you used an alternate email as an additional alias, or have a second one for confirmation emails, check your old messages. Any emails that contain Microsoft billing or Xbox Live information may include your primary Xbox email address.

Find your primary Xbox email address with Family Group

If your email address is associated with a family group, you can have that family member sign in to the account and look up the email address associated with your account.

Find/View Xbox Account Email Using Xbox 360

  1. Using the Xbox console, you can find your email address by entering your . to mark “Gamer Tag” or “Gamer ID.” If the email is not displayed, proceed to “Step 2”.
  2. If the email isn’t visible, you’ve probably changed your settings to hide this information. Open the guide by pressing the “Xbox” knob.
  3. To elect “Profile.”
  4. Select “Settings.”
  5. To elect “Account.”
  6. Scroll down to the ‘Your data’ section and choose “Account Security.”
  7. Your registered Xbox email address will appear on the right.

Find/View Xbox Account Email with Xbox One S/X

  1. Open the guide by pressing the “Xbox” button in the middle.
  2. Select “Settings.”
  3. To elect “Account.”
  4. Select “Login, security and password.”
  5. Enter your “password” (if applicable) using the numeric keypad on the right side of the screen.
  6. Select ‘Change my login and security preferences’.
  7. Your email address will appear under the ‘Show on Home’ option in the middle column of the screen, which you use to log in or change the password.

Find/View Xbox Account Email with Xbox Series X/S

  1. Open the guide by pressing the “Xbox” button in the middle.
  2. Select “Settings.”
  3. Navigate to “Account -> Login, Security and Password.”
  4. Your registered email address will be displayed in the “Show on Home” section.7.

Once you find your primary Xbox email address, use it to: log in to your account, recover your lost password, change primary email addressor add an alias email.

Following the right steps

If you need to change the email address on your Xbox account, it’s easy to do if you follow the right steps. Unless you’ve forgotten the email address or password, it should be a simple process once you sign in to your Xbox account. Otherwise, you’ll need to find a way to get your primary Xbox email address, including using alternate email, Xbox Family Group, Xbox 360, Xbox One X/S, or Xbox Series X/S.

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