Retailers are still operating through the disruptions caused by the Covid-19 pandemic.
The big department stores were inventive in fighting the pandemic. Many stores recovered by offering new services such as online shopping, takeout and curbside delivery. These weren’t new concepts, but retail had a response to stay-at-home orders by bringing products to customers in new ways. The retailers have shown resilience in the pandemic and also in its recovery. However, in the recovery, department stores are facing new challenges.