How To Fix a Nintendo Switch That Won’t Connect to the Internet

Switch not connecting to the internet can be annoying. It means you can’t play certain games online, nor can you connect with the gamers you love to play with. There are several reasons why Switch may refuse to connect to the internet. The most common are wrong internet settings, a faulty router, or being too far from the router, just to name a few.

If you’re having trouble connecting your Switch to the internet, we’re here to help. In this article, we will go through some quick fixes that you can try to reconnect to the internet so that you can continue to enjoy your games. Read on to find out more.

Fix a switch that won’t connect to the Internet

If your Switch device doesn’t connect to the internet, you won’t be able to access essential features like voice chat, multiplayer modes, or game downloads. While you can still play most games, it’s no less annoying. There are a few solutions you can try to resolve the issue. Here are some.

Restart your switching device

A quick reboot is known to fix many network outages, and Switch is no exception. Restarting the device may resolve temporary issues and form new network connections. Follow these steps to reboot your Switch.

  1. Press and hold the power button.
  2. Select “Power Management” from the menu.
  3. Click on “Restart”.
  4. After a few seconds, the device should reboot.

Once the device is powered on, try to connect to the internet and see if the issue is resolved. If not, try the solutions below.

Restart your modem and router

If restarting your Switch device doesn’t work, consider doing the same with your network equipment. To restart the devices, press and hold the power button for at least one minute. If you can’t see the power button, disconnect and reconnect the cables. Then wait for your devices to turn on and try to connect to the internet again.

Make sure you are close to your router so that the distance between you is not long as that can cause connection problems. Wireless connections are limited by distance, and the closer you are to the signal source, the stronger the connection you get.

Turn off airplane mode

All wireless communication is disabled once a device is switched to Airplane mode. To rule out this possibility, check for an airplane icon in the top right corner of your screen. If so, follow these steps to disable it.

  1. Open Settings by holding down the gear icon to open the “System Settings”.
  2. Turn off “Airplane Mode”.

Change your internet settings

Many users have reported success after changing their internet settings. Here’s how to change yours.

  1. Open “System Settings” on your Switch device.
  2. Navigate to ‘Internet’ and then select ‘Internet Settings’.
  3. Choose the network you are trying to connect to and scroll down to ‘Change settings’.
  4. From the menu, select “Security” and switch to any security protocol in the list except “None”.
  5. Enter your password and click “Save”.

See if your device can now connect to the Internet. If the problem persists, consider changing your DNS settings.

  1. Go to “Settings” and navigate to “Internet”.
  2. In the options, select ‘Internet Settings’.
  3. Choose your Wi-Fi network and select ‘Change settings’.
  4. Scroll down to “DNS Settings” and switch to “Manual.”
  5. From the options, select “Primary DNS” and enter the code “” or “”.
  6. Go to “Secondary DNS” and enter “” or “”.
  7. Once you are done with these changes, hit the “Save” button.
  8. Try connecting to the internet again and see if that fixes the problem.

If the DNS servers you just switched to still won’t let you connect to the Internet, consider switching between the two server codes provided. For example, if you initially entered as the primary DNS, consider using instead. Then do the same for the secondary DNS and see if that works.

If you’re still having trouble connecting to the internet after changing the servers, make sure you’re entering the correct Wi-Fi password. This may sound obvious, but entering the wrong Wi-Fi password will not connect you to the Internet. If you are sure that the Wi-Fi password you are using is correct, try rebooting your Switch device by following these steps.

  1. Long press the physical power button.
  2. Go to Power Options and select “Restart”.
  3. Give your device a few minutes to reboot.
  4. After the system reboot, try to connect to your Wi-Fi network again.

Please note that the above DNS servers may not work in your country as they are based on the region where you live. However, they should work in most cases and solve your connection problems.

Test the connection

If your Switch device still won’t connect to the Internet, try performing an automatic network repair by testing the connection.

  1. Open the “System Settings”.
  2. Go to “Internet” and navigate to “Test Connection”.
  3. Run the tests to make sure everything is working properly.

Install the available system updates

If you can’t connect to the Internet, it means you can’t download updates. However, there is a chance that your device has already downloaded new updates but has not yet installed them. Installing these updates can help fix the problem by replacing the corrupted files with new ones.

  1. On your Switch device, go to ‘System Settings’.
  2. Select “System” in the left sidebar.
  3. Click on “System Updates” and install all available updates.

Check the shift status page

Sometimes you may think that the problem is your device when in fact it comes from the Switch side. Just to be sure, visit Switch’s online status page and double-check that all servers are online and in good health. You can also get an idea of ​​when the team is going to fix their shifts by going to the Future Maintenance Schedule tab so you don’t get ambushed.

Buy a new router

If you’ve tried the above solutions, but your Switch device still won’t connect to the Internet, your router is probably faulty. If you still have an active warranty on the equipment, you can ask the seller to replace it. You may need to buy a new router if the warranty has expired.

Switch not connecting after an update

If you recently updated your system or games and are having trouble connecting to the Internet, try the following solutions.

  • Restart your Switch device
  • Double-check that you are using the correct Wi-Fi password
  • Restart your router and modem
  • Change your Switch device’s DNS servers
  • Move closer to the router
  • Test the network connection
  • Make sure airplane mode is turned off
  • Go back to the previous versions of the games you just updated


Switch not connecting to the internet can be quite annoying. As you have seen, there are several ways to solve the problem. Many users have reported that Switch’s internet connection issues were resolved when they changed their internet settings. We hope the solutions we mentioned in this article were able to solve your problem.

Have you ever experienced your Switch not connecting to the internet? How did you solve the problem? Let us know in the comments below.

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