I’m Seeing ‘The connection was reset’—What Should I Do?

A connection reset message can be caused by different situations, but they all mean the same thing: the link between your web browser and the web server you are trying to reach is blocked or not working. You can solve some of this path, but not all.

There are a few things you can do to resolve the “connection has been reset” errors. This article will show you the most effective ones.

Resolving ‘Connection has been reset’ errors

Before troubleshooting connection problems with reset, you need to know where to start looking. The source can be anything, anywhere in the line of devices and programs.

Sometimes the connection returns automatically within a few seconds. This scenario is often caused by VPN networks or Wi-Fi extenders switching DNS addresses for security reasons.

Whatever the cause of your reset connection problem, the problem can often be solved by you. Determine what the problem is and how to solve it. Give your device a few seconds to see if it reconnects. If the problem persists, try some of the solutions below.

1. Try another website

If you have access to other websites, it is likely that the target web server is causing the problem. All you can do is wait and try again later or contact the owner of the website.

2. Try another browser

Chrome, Firefox, Safari, and Edge all work in different ways to achieve the same goal. If one browser gives the error but the other doesn’t, it may be a browser configuration issue. You can reset the browser to its default settings to clear all configurations made. If that doesn’t work, uninstall it and install it again. If the problem persists, go to the next step.

3. Restart your device

Numerous network problems can be solved by restarting your computer, especially if you are a Windows user. If you still have connectivity issues with reset, try the next option.

4. Restart your modem, router and Wi-Fi extenders

Reboot everything related to clearing the cache and other data just in case there is a DNS or configuration issue. Sometimes bugs and glitches cause data errors that lead to connection reset issues.

5. Disconnect and reconnect the VPN

VPNs sometimes switch DNS addresses and reconnect in seconds, but that doesn’t mean the current connection is reliable. Try another server/location or have it reconnect to the best one.

If none of the above fixes the connection reset problem, try some advanced solutions below.

6. Flush the DNS cache (Windows 10/11)

If you’re using Windows, flushing the DNS cache can not only fix “Connection has been reset” issues, but can also work wonders for all sorts of problems opening websites. It only lasts a second and won’t hurt anything else, so it’s usually the first thing to try. Here’s how to do it.

  1. Open a “Command Prompt” window as administrator.
  2. Type or copy/paste “ipconfig /flushdns” without quotes and press “Enter.”
  3. Type or copy/paste “ipconfig /release” without quotes, press “Enter.”
  4. Type or paste “ipconfig /renew” and press “Enter.”

The above steps force Windows to clear the DNS cache from memory and reset your IP address. The “flushdns” command is the most useful here. If the above process does not resolve your connection reset problem, try resetting Winsock.

7. Reset Winsock (Windows 10/11)

A Winsock reset clears the Windows Sockets Application Programming Interface (API) that provides an interface between the operating system and TCP/IP. Occasionally this leads to errors or gets corrupted and requires a reset.

Winsock is outdated technology but still causes problems. If it’s the API, this process will fix it.

  1. launch “Command Prompt” as administrator.
  2. Type or copy/paste “netsh winsock reset” and touch “Enter.”
  3. Wait for the command to complete and restart your computer.

8. Check Network Settings (Windows/Mac)

Even if you’ve never made any changes to your network settings, you should check them to make sure no program has done the same. If you’re using a firewall, VPN software, or other networking or security tool, changes may have occurred without your knowing it.

If you have manually configured IP addresses for each device, write them down and try the steps below. You can add your manual configuration back later if needed.

How to check network settings in Windows:

  1. Open “Settings -> Network and Internet”, then select “Change adapter options.”
  2. Right click on your network adapter and select “Properties.”
  3. click on “Internet Protocol Version 4” in the middle box than the “Properties” knob.
  4. Make sure both “Obtaining an IP Address Automatically” and “Obtain DNS Server Address Automatically” are both selected.

To check network settings in Mac OS:

  1. Select “Apple menu -> System Preferences,” then choose “Network.”
  2. Select your “active connection” on your left.
  3. Ensure “Configuring IPv4” Gets up “Automatically.”
  4. Select “Apply” to save any changes.

9. Disable IPv6

Disabling IPv6 is generally not recommended as more devices are starting to use it, but many Windows and Mac users do it when they are having trouble networking while running.

How to disable IPv6 in Windows

  1. Open “Settings -> Network and Internet”, then select “Change adapter options.”
  2. Right click on your “network adapter” and select “Properties.”
  3. Uncheck the box “Internet Protocol Version 6” in the middle section.
  4. Select “OKAY” to save changes.

Hot to disable IPv6 on Mac

  1. Click the Wi-Fi icon at the top and then select “Network Preferences.”
  2. Click on the “Advanced” button to the bottom of the window.
  3. Select the “TCP/IP” tab.
  4. Click on the “IPv6 Drop-Down List” and choose “Link local only” to limit it to local communications only.

When you’re dealing with the dreaded “connection has been reset” error, don’t despair. One or more of the suggestions above should resolve the issue. Do you have any other solutions that you know work? Tell us below if you do!

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